Marketplace Turbo Help
VERSION 0.7.5
The extension prepares a draft only. Always confirm the location, details, photo rights, fair-housing compliance, and platform requirements before publishing.
Sign in and verify access
- Open the LoanSide extension from Chrome’s Extensions menu.
- Sign in with the same email and password you use on LoanSide.
- Wait for the Access active or Trial active message before starting a transfer.
Your password is sent directly to LoanSide’s Supabase authentication service over HTTPS and is not stored by the extension. The authenticated session is kept locally in your Chrome profile until you sign out, clear the extension’s data, or uninstall it.
Prepare a listing
- In LoanSide Marketplace Turbo, paste a Zillow home-details link and optionally choose or add the realtor.
- Select Create code & open Turbo. Zillow opens and the extension continues automatically.
- Review the detected address, facts, and photo count.
- Wait for the Facebook fields and photos to finish loading, then review everything manually.
- After publishing, return to the LoanSide tracker to save the live Facebook link and status.
You can still use the original popup workflow: open a Zillow home-details page, select Read this property, review the details and defaults, then select Open Facebook and prepare draft.
If access is locked
- Confirm you used the same account that has the active LoanSide subscription or trial.
- Select Check access again after starting or updating a subscription.
- Sign out of the extension and sign back in if the wrong LoanSide account is displayed.
- Manage billing from LoanSide; payments are not entered or processed inside the extension.
If the extension cannot read Zillow
- Confirm the current URL is a Zillow home-details page.
- Refresh the Zillow page after installing or updating the extension.
- Wait for the Zillow property and photo gallery to finish loading.
- Reopen the extension and try again.
If Facebook is blank or incomplete
- Confirm you are signed into Facebook in the same Chrome profile.
- Keep the Facebook tab open while photos load.
- Confirm Facebook selected the correct location suggestion.
- Close older unfinished Marketplace listing tabs before retrying.
- Return to the Zillow property and start a new transfer.
Wrong or old photos
The extension clears its previous saved transfer and attempts to remove photos restored from Facebook’s current draft. If old photos remain, close the unfinished Facebook listing, reopen the exact Zillow property, and start again. Never publish until every photo is verified.
Contact support
Contact LoanSide through loansideapp.com and include the extension version, the step that failed, and a screenshot that does not expose passwords, session information, or private account information.