⌂ LoanSide

Privacy Policy

Last updated: August 9, 2026

This Privacy Policy explains how LoanSide ("we," "us," or "our") collects, uses, and protects information when you use LoanSide ("the Service"). By using the Service, you agree to this policy.

1. Information We Collect

We collect the following information:

  • Account information: Your name, email address, company name, and NMLS number that you provide when creating an account.
  • Content you create: The loan comparison data you enter, including property details and loan figures.
  • Payment information: Processed securely by Stripe. We do not receive or store your full payment card details.
  • Usage data: Basic technical information such as log data needed to operate and secure the Service.

2. How We Use Information

  • To provide and operate the Service.
  • To process your subscription and payments.
  • To display your branding on the comparisons you create.
  • To communicate with you about your account or support requests.
  • To maintain the security and integrity of the Service.

3. How We Share Information

We do not sell your personal information. We share information only with service providers that help us operate the Service:

  • Stripe — for payment processing.
  • Supabase — for secure database and authentication hosting.
  • Cloudflare — for website hosting and delivery.

We may also disclose information if required by law.

4. Share Links

When you generate a share link for a comparison, anyone with that link can view that comparison. Share links contain only the comparison data and your professional branding — they do not expose your account credentials. Do not include sensitive personal information in comparisons you intend to share.

5. Data Security

We use industry-standard measures to protect your data, including encrypted connections and access controls. Each user's data is isolated so that other users cannot access it. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your account and content data for as long as your account is active. If you cancel and request deletion, we will delete your personal data within a reasonable period, except where retention is required by law.

7. Your Rights

You may access, update, or delete your account information at any time from your settings, or by contacting us. To request full deletion of your data, email [email protected].

8. Children's Privacy

The Service is intended for mortgage professionals and is not directed to anyone under 18. We do not knowingly collect information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated through the Service or by email.

10. Contact

Questions about this Privacy Policy? Contact us at [email protected].

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